RouteCTRL™ for Dynamics365 Business Central
Just like the SCM module, this enterprise-ready extension brings advanced logistics management directly into your ERP. It streamlines delivery and pickup operations with intelligent planning, real-time tracking, and optimization, while enabling secure data exchange with other RouteCTRL applications for a connected logistics ecosystem. With support for both on-premises and cloud deployments, it offers the flexibility to scale as your business grows.
Features
What Makes RouteCTRL Stand Out
Route Planning
Plan and manage routes directly inside Microsoft Dynamics 365 Business Central. RouteCTRL’s interactive planner gives dispatchers the tools to design, optimize, and monitor routes in real time. With dynamic maps, customizable templates, and intelligent sequencing, teams cut costs, prevent delays, and keep every route compliant.
Accurate Estimation
Factor in vehicle restrictions, delivery windows, and load types to build routes that are both efficient and realistic. Review estimated costs, travel times, and route performance upfront so dispatchers only confirm routes that are feasible and cost-effective.
Interactive Map Planner
Visualize planned routes on a dynamic map and make adjustments with drag-and-drop ease. Dispatchers can resequence stops, split or merge routes, and resolve overlaps or gaps before they cause delays.
Stop and Route Overview
Access detailed information for every stop and view full route summaries with costs, timings, and restrictions included. With complete visibility across each leg of the journey, planning becomes smarter and execution more reliable.
Route Tracking
Stay in control of every delivery from dispatch to completion. RouteCTRL for Microsoft Dynamics 365 Business Central provides real-time visibility into operators, vehicles, and shipments, with updates flowing directly from the Operator App. This ensures accurate tracking, smoother coordination, and on-time delivery performance.
Route Display
Track multiple drivers and routes on a single map with live updates on location, shipment status, and progress. Vehicle restrictions such as weight limits and access zones are applied automatically, keeping routes compliant and efficient.
Live Notifications & Updates
Receive instant updates as operators complete tasks and shipments. Driver locations refresh in real time, and any changes to the route are reflected directly in Business Central.
Interactive Map with Stop Insights
Drill into each stop for detailed information and view progress across every route leg. With real-time updates at every stage, dispatchers can manage deliveries confidently and keep operations running smoothly.
Dispatch Planning
Keep dispatch operations organized and efficient inside Microsoft Dynamics 365 Business Central. RouteCTRL provides an intuitive planner that allows dispatchers to assign routes, drivers, and time slots in minutes. With real-time check-ins through the Operator App, every dispatch stays coordinated, accurate, and on schedule.
Interactive Dispatch Planner
Plan and assign routes quickly with drag-and-drop slot and lane scheduling. Dispatchers can adjust assignments instantly as orders, drivers, or capacity change, ensuring operations remain flexible and efficient.
Route Verification
Release only the routes you trust. Dispatchers can review and verify plans before execution, preventing costly errors, reducing unplanned dispatches, and keeping deliveries on track.
Consolidated Route & Driver Overview
See drivers and routes side by side on one screen. Dispatchers gain a complete overview to assign confidently, avoid conflicts, and keep the fleet running smoothly.
Transport Cost & Billing
Gain full visibility into the cost of every route with RouteCTRL for Microsoft Dynamics 365 Business Central. Expenses are calculated by distance, time, weight, volume, stops, or packages, then tied directly to vehicles and operators. With accurate estimates and smarter billing, your team can plan profitably and manage costs with confidence.
Transport Cost Estimation
Calculate route costs by distance, time, weight, volume, stops, or packages. Customers see transparent pricing while dispatchers plan with reliable cost forecasts.
Detailed Cost Analysis
Break down costs by vehicle, driver, and route to uncover inefficiencies. Managers gain clarity to allocate resources effectively and identify savings opportunities.
Smarter Billing
Link shipment costs directly to customer orders. Billing remains accurate, timely, and aligned with transport operations.
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Checklist Management
Standardize inspections and compliance tasks directly in Microsoft Dynamics 365 Business Central. RouteCTRL lets you design customizable digital checklists for vehicle inspections, load verification, and incident reporting. With updates submitted in real time through the Operator App, managers maintain accurate records that strengthen safety, support compliance, and keep operations accountable.
Customizable Inspection Checklists
Create tailored checklists with flexible field types such as notes, multi-option fields, and photo uploads. Each checklist can be configured to align with your fleet’s operational standards.
Flexible Configuration
Make checklists mandatory at critical points such as before a trip, during stops, or at completion. Drivers sign off electronically, ensuring inspections and compliance tasks are always completed.
Instant Response Retrieval
Access completed checklists in real time for accurate records and quick reviews. Managers and dispatchers can track compliance instantly and maintain verifiable documentation for audits and safety checks.
Integrated Live Communication
RouteCTRL for Microsoft Dynamics 365 Business Central provides built-in live chat between operators, dispatchers, warehouses, and customers. With instant updates and media sharing, communication flows seamlessly, coordination improves, and deliveries and pickups stay on track.
Operator & Warehouse Chat
Enable two-way communication between operators and dispatchers directly through the Operator App. Updates are shared instantly to keep schedules aligned and prevent delays.
Shipment Level Chat
Link conversations to specific shipments, giving operators, warehouses, and customers the same real-time updates for every order.
Text and Image Sharing
Exchange text and photos to clarify instructions, confirm deliveries, or resolve issues on the spot for accuracy and increased response times.
Fleet & Trailer Management
Gain complete oversight of vehicles and trailers with RouteCTRL for Microsoft Dynamics 365 Business Central. Centralize asset records, track live GPS locations, and maintain a full history of usage and movements. RouteCTRL helps manage servicing, maintenance, and lifecycle tasks through Business Central, reducing downtime and keeping fleet assets at peak performance.
Centralized Asset Records
Maintain a single system of record for vehicles and trailers, including usage history, assignments, and movement logs.
GPS-Enabled Tracking
Connect telematics and GPS devices for real-time visibility into vehicle and trailer locations, giving dispatchers operational control at every stage.
Maintenance & Lifecycle Management
Integrate with Dynamics 365 Asset Management to schedule servicing, track maintenance, and extend asset lifecycles while reducing unplanned downtime.
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Flexible Automation
Automate logistics workflows directly in Microsoft Dynamics 365 Business Central with RouteCTRL. Routes can be planned, calculated, and released automatically, using rules that assign vehicles and drivers, apply capability checks, and sequence stops with precision.
Automated Route Planning
Automatically generate and release routes based on predefined business rules, reducing manual planning and saving time.
Smart Resource Assignment
Assign vehicles, drivers, or operator groups according to capabilities, availability, and route requirements, ensuring accurate resource allocation every time.
Error-Free Execution
Built-in capability checks and intelligent stop sequencing eliminate mistakes, reduce rework, and keep deliveries running on schedule.
Last-Mile Delivery
RouteCTRL Field Service equips dispatchers, coordinators, and technicians with the tools to manage service jobs, scheduling, and on-site execution. Embedded directly in Microsoft Dynamics 365, it keeps teams in control, reduces delays, and ensures every service is delivered on time and to standard.
Service Booking & Scheduling
Customers request installations, repairs, or service jobs directly through the Customer Portal with all details captured upfront. Dispatchers schedule tasks in Dynamics 365, ensuring proper assignment and fewer missed appointments.
Task Management with Custom ChecklistsTechnician Visibility at Scale
Technicians follow digital checklists step by step to complete service tasks accurately. These customizable forms prevent missed steps, capture photos and signatures, and build reliable records for compliance and performance tracking.
Coordinated Multi-Technician Jobs
Manage complex jobs requiring multiple specialists with ease. RouteCTRL lets technicians collaborate on the same service order, keeping individual assignments aligned and creating one unified record of progress.
Fleet Management
Gain complete oversight of your fleet in one system. RouteCTRL centralizes vehicle and trailer data, tracking trips, driver activity, fuel usage, odometer readings, and detailed records. With real-time monitoring and connected telematics, businesses strengthen compliance, improve safety, and maximize fleet performance.
Fuel & Odometer Tracking
Capture accurate fuel and odometer logs directly in the Operator App or Dynamics 365. These synchronized records provide precise insight into consumption and mileage trends, enabling better cost control and vehicle longevity.
Compliance & Safety
Use built-in inspection tools, maintenance schedules, and incident logs to stay aligned with industry regulations. Proactive management reduces risks, avoids costly disruptions, and supports safe, reliable operations.
GPS & Telematics Integration
Connect RouteCTRL with over 1,000 GPS and telematics devices to monitor vehicle location, driver behavior, and trip history. Use it as a standalone solution or integrate directly with Dynamics 365 to fit your fleet workflow.