How RouteCTRL™ Licensing Works

RouteCTRL for Microsoft Dynamics 365 SCM and BC features a flexible licensing model with a core license alongside optional add-ons to customize functionality to your needs.

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We built RouteCTRL with a clear belief that licensing should help your business, not get in the way. That’s why it’s modular and flexible, so whether you're just getting started or managing complex delivery, fleet, or service ops, you can shape it to fit your needs. Only pay for what you use, nothing more. Start with what matters now, and add more when you're ready.

Customer signing on a tablet to confirm delivery using the RouteCTRL ePOD interface.
Feature License

Last Mile

Supports route estimation, dispatching, and POD capture. Comes with a Transport Manager license, template manager, and optional advanced features like PTD workflows and multi-vehicle auto-assignment license.

Two field service technicians in blue coveralls carrying tools and equipment outdoors.
Feature License

Field Service

Enables job scheduling, route planning, and notifications for service operations. Supports up to 1,000 service jobs/month and includes a Service Manager license with template management tools.

A lineup of parked long-haul trucks in a logistics yard, captured in daylight.
Feature License

Fleet Management

Enables complete fleet oversight with vehicle registration, real-time tracking, and resource allocation. Integrated GPS and telematics support ensure accurate monitoring and include a Fleet Manager license for control.

Two smiling couriers handling package deliveries from the back of a van in an urban street.
Feature License

Carrier Shipping

Allows customers to use their own carrier accounts for outbound shipments. Includes a fixed fee tier covering up to 1,000 shipments/month; overages billed by usage.

Operator app showing planned delivery routes with check-in and warehouse details in RouteCTRL logistics system
Add On

Operator App

Designed for frontline workers in both Field Service and Last Mile logistics, the Operator App enables scanning, job status updates, and proof of delivery directly from a handheld device.

Customer Portal dashboard showing shipment summary, completed orders, and service history in RouteCTRL for logistics operations
Add On

Customer Portal

Provides full access for customers to track orders, schedule services, upload documents, and manage account details. No Dynamics 365 license required.

Live vehicle tracking dashboard showing multiple delivery routes, shipment statuses, and real-time stop updates in RouteCTRL for Dynamics 365
Add On

Command Center

A browser-based tool for dispatchers to track drivers and chat in real time. Fully managed within RouteCTRL with user-based licensing, no Dynamics 365 dependency.

User triggering multichannel notifications with RouteCTRL via email, WhatsApp, SMS, and Zapier automation from a mobile device
Add On

Shipment Notifications

Delivers shipment or job status updates to customers. Includes 5,000 email notifications/month per add-on, with optional licensing for each messaging channel.

Download Licensing Guide

To explore the full licensing guide and see how RouteCTRL aligns with your business needs, download our comprehensive licensing guide.

Licensing Guide

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